We built Courier to make sure nobody else ever has to spend millions on custom communication infrastructure, that our inboxes are never again flooded by a well-meaning developer who just didn’t have the time to implement user preferences or digests, and that simple tickets to tweak the text and branding of a template stop getting stuck just outside the scope of the next sprint.
Check out the entire post by @troy and discuss below.
I’d love to hear from other engineers and product managers that have struggled with this before. We’re building this for you! Drop us all a note here or reach out to me on Twitter: https://twitter.com/troygoode